Finance & Insurance

As interest in things such as long-term service contracts could be growing, dealerships that want to capitalize need to have a clear process in place, experts say.

The coronavirus pandemic has been challenging, but it has also been an opportunity to innovate, launch new products and reach customers in creative ways.

Customers walking into dealerships might be bombarded with a slew of finance and insurance options to cover the costs associated with protecting new technologies such as advanced driver assistance.

If Joseph Agresta had one concern about delivering a vehicle to a customer early on in the coronavirus pandemic, it was handling the contract. Agresta's Benzel-Busch Motor Car Corp. is trying a new way to collect customers' signatures: electronic remote signatures.

Antimicrobial treatments may become a popular F&I option, as dealers look for ways to reassure customers about safety.

J.D. Power data indicates finance and insurance profits on new-vehicle sales fell dramatically in April, yet some F&I product companies report record sales in recent months.