Oct 22, 2024
The National Automobile Dealers Association picked Florida car dealer Tom Castriota as chairman and Pennsylvania dealer Rob Cochran as vice chairman for 2025.
Oct 22, 2024
Current Issue | Dealer Headlines | Fixed Operations
Dealership service departments gain ground on independent shops in latest CDK service study
Dealership service departments saw a 14-point jump in customer satisfaction scores in the latest CDK Service Shopper study.
Oct 22, 2024
Veteran marketing executive Jochen Sengpiehl's future at VW is uncertain. The automaker has launched an internal investigation after he was deported to Germany from China.
Oct 22, 2024
Current Issue | Dealer Headlines | Mobility Report
Qualcomm unveils powerful automotive chips that enable greater AI, ADAS capabilities
Qualcomm unveiled more powerful versions of its automated driving and digital cockpit platforms, delivering computing and AI performance several times greater than before.
Oct 22, 2024
Dealer Headlines
Daily 5 report for Oct. 22: GM’s bullish forecast suggests it handled higher UAW labor costs
UAW President Shawn Fain can either tell GM "I told you so," or he can say "I should have asked for more."
Oct 22, 2024
Dealer Headlines | Fixed Operations
Service departments leverage the latest AI-based technology to help grow revenue, increase customer satisfaction
The number of dealership service departments applying artificial intelligence is multiplying, with the technology performing everything from booking appointments to suggesting conversational language for business development center workers. The result is increased service department revenue and, hopefully, happier customers.