Retail

Dealerships face the challenge of designing an online F&I experience that is simple and transparent and doesn't slow down the process of buying a vehicle.

Modern Automotive Group in North Carolina collected real-time data about how well business development center employees were meeting sales goals and used it to create specialized training to maximize performance.

Dealers featured this week are Tom Jones, dealer principal of Jones Ford Wickenburg in Arizona; and Bryan Hardeman, dealer principal of First Texas Honda in Austin, Texas.

FEV North America's Kiran Govindswamy predicts that "is when that transition will start to happen globally and in the U.S."

China’s used light-vehicle market has fully recovered from the negative impact of the coronavirus outbreak that ravaged the country in early 2020, with sales in the first quarter far exceeding the level in the same 2019 period. 

Auto loans fell even further on the priority list if a consumer only had one credit card, a TransUnion study also found.