Every dealership employee who speaks to a current or prospective customer on the phone should have the skills to maximize opportunities from all sources of business and, ultimately, convert these opportunities into solid, successful appointments or sales. Our guest speaker, Mark Rodriguez, of Auto Client Care, Inc., will coach you, challenge you and provide the necessary skill set to be great on the phone. He will give you a clear road map on how to maximize all Inbound New or Pre-Owned Sales Calls in this engaging Workshop. This Program costs $195 per person (Dealer Member). You can get more information and register for any NJ CAR Seminar or Workshop online at the NJCAR Academy Page under education on the public side of the Coalition’s Website (www.njcar.org). Simply select the Seminar or Workshop you are interested in and complete and submit the Registration Form available at the bottom of the course-specific page.