On March 21, 2020, Governor Murphy issued Executive Order No.107, which mandates the closure of all non-essential businesses throughout the State, in an effort to curtail the spread of Coronavirus (COVID-19). Accordingly, NJ CAR headquarters and NJ CAR Motor Vehicle Operations will be operating remotely or with a skeleton crew until further notice.
NJ CAR Headquarters Details
Most NJ CAR staff at Coalition headquarters will continue to be accessible to serve our dealer members and will be working remotely during regular business hours. They will be checking voicemail and email and phone calls made to the office may also be forwarded to their mobile phones. You can find a list of all NJ CAR Headquarters staff HERE.
NJ CAR Motor Vehicle Operations Details
Please know that NJCAR intends to continue to support dealers who have work in progress, but must comply with the state’s executive order requiring the shutdown of all non-essential businesses.
Please be guided as follows:
- All Motor Vehicle transactions in NJ CAR’s possession have been processed and will be returned via the courier either Monday the 23rd or Tuesday the 24th (depending on your courier schedule). We realize that your showrooms are closed and many dealerships are operating with significantly reduced staff. The courier will make a good faith effort to deliver your motor vehicle work, but will require someone in authority to sign for it or it will be returned to NJ CAR for safe keeping. Please be advised that there will be no pick up of additional work and the courier service will be suspended until further notice.
- Online Processing of New Jersey Titles and Registrations. Dealership access to either on-line system (CVR and Cox/DealerTrack) will be temporarily discontinued during the government’s mandatory shutdown of non-essential business operations. Accordingly, dealerships will not be able to process New Jersey title and registration documents at their facilities.
- eTemp system. The NJMVC’s eTemp system is scheduled to remain operational during the shutdown of non-essential business operations. Previously, NJMVC Chief Administrator Sue Fulton announced that the duration of eTemps would be extended for an additional 60-day period. Accordingly, both in-State and non-resident eTemps are effectively valid for a 90-day period from date of issuance. We will notify you if there is any change in the status of the e-temp system.
- NJ CAR Staff response to your questions. For the duration of our mandated-closure, management staff at NJ CAR’s Motor Vehicle Operation will be responding to telephone inquiries. Accordingly, feel free to call NJ CAR and leave a voicemail message. Your call will be returned.
The Coalition will advise you when its Motor Vehicle Operations, including the online vendors CVR and Cox/DealerTrack, are able to resume normal service.