As part of its re-opening plan, the NJMVC has reimagined the agency’s workflows with streamlined processes to ensure that customers spend “as little time as possible in the MVC.” The Agency will prioritize employee and customer safety, which is why it will re-open in steps.
Once local offices are re-opened, the NJMVC will initially allow ONLY drop-off services. This is necessary to clear a three-month backlog and to prepare for the eventual resumption of in-person customer services. To aid with the backlog, the Agency has developed a hybrid online and mail-in procedure for some services that customers will be able to sign up for beginning June 22, 2020.
All NJMVC agencies will also be refit with plexiglass barriers and floor tape to enforce social distancing. Some locations will be re-designated as “licensing centers” and others as “vehicle centers” which will offer different services.
There was no indication given that MVC will prioritize dealer work in the local offices, once they begin to reopen.
NJ CAR will pass along any new information as it becomes available. In the meantime, if you have any questions, please contact Judi McGinley at 609.883.5056, x338.