November 14, 16 & 17, 2017 In Ewing
Individuals who successfully complete the NJ CAR Motor Vehicle Title Clerk Certification Program will have a working knowledge of New Jersey Motor Vehicle documents and procedures. Although the course has been designed for New Jersey Title Clerks, the Program is extremely valuable to Office Managers, Controllers, and anyone else who provides support to the Title Clerk position. The course curriculum is based on NJ CAR’s Motor Vehicle Training & Reference Manual. Individuals who attend the entire Program and complete testing receive NJ CAR’s Certification. Topics covered include:
?New Jersey Identification Information;?General Title Procedures; ?Lien Information and Select Title Transactions; ?Corrections and Centrally-Processed Transactions; ?Power of Attorney Forms; ?Odometer Disclosure; ?Registrations; ?Special Plates; ?Dealer Temporary Tags; ?Preparation of Documents; ?New Jersey Sales & Use Tax; and?Business License Services and New Jersey Motor Vehicle Fees.
The Motor Vehicle Title Clerk Certification Program will be held each day from 8:30 AM until 4 PM (breakfast, lunch, and refreshments will be provided). The course will be held November 14, 16 and 17, 2017 at NJ CAR Headquarters (856 River Road, Ewing, NJ 08638). The three-day Program costs only $449 per person and includes all required materials (including a copy of the most recent NJ CAR Motor Vehicle Training & Reference Manual).
November 17, 2017
Have You Ever Called Your Dealership? If you have NEVER called your own dealership (as if you were a customer), you might want to do so.
- How long is your automated message?
- How complicated is your automated phone tree to navigate?
- If you have a live person answering your phones, how do they sound and how do they treat your callers?
- Does your dealership provide the best phone experience for every inbound call?
- Are you maximizing the opportunities that are available when someone has already made the decision to contact your dealership?
The telephone is becoming more and more important to your business, with phone leads outpacing web leads and walk-in traffic combined!
On November 17, 2017, NJ CAR will host a seminar entitled “Don’t Just Answer The Phone,” hosted by Andrea Oursler of CallRevu, at the Holiday Inn in Clark (36 Valley Road, Clark, NJ 07066- Exit 135 off the Garden State Parkway).
The class runs from 9:00 AM until 12:00 PM and costs only $129 per person for Dealer Members. (Breakfast and Refreshments Included.)
This interactive workshop is a fun and fast-paced way to help your dealership begin fixing any problems and maximizing ALL phone opportunities.
Managers, Sales personnel, and Receptionists… Whether you handle inbound phone calls or manage and train those who do, this session is for you.
OPPORTUNITY IS CALLING. MAKE SURE YOUR TEAM IS READY TO ANSWER!
REGISTERING FOR NJ CAR ACADEMY TRAINING IS EASY
To register for any NJ CAR ACADEMY class, please visit the NJ CAR ACADEMY page under the Education drop-down menu on the NJ CAR website (http://www.njcar.org). For your convenience, Registration Forms for all advertised classes have also been attached to this NewsLetter. If you have any questions, please contact NJ CAR Director of Communications, Brian Hughes, (609.883.5056, Ext. 315; email@example.com).