November 2-3, 2017 In Ewing
Intensive & Interactive Sales Workshop
This intensive Workshop on automotive selling is the foundation for all sales associates. This highly interactive Two-Day Sales Workshop equips participants with the tools and techniques needed to achieve success in automotive sales. Both new and experienced automotive sales associates who want to advance their skills, will benefit from this Workshop.
ATTENDEES WILL LEARN:
•Skills in appointment setting and prospecting;•How to engage customers and qualify their needs;•What to do during walk-a-rounds and test drives;•Techniques for working around negative feedback; and•How to negotiate agreements and close deals.
NJ CAR will be hosting this intensive, Two-Day Sales Workshop on November 2-3, 2017 at NJ CAR Headquarters (856 River Road, Ewing, NJ 08628). The class runs from 9:30 AM until 3:30 PM each day and costs only $399 per person for Dealer Members.
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November 14, 16 & 17, 2017 In Ewing
Final NJ CAR Motor Vehicle Title Clerk Training of 2017
Individuals who successfully complete the NJ CAR Motor Vehicle Title Clerk Certification Program will have a working knowledge of New Jersey Motor Vehicle documents and procedures. Although the course has been designed for New Jersey Title Clerks, the Program is extremely valuable to Office Managers, Controllers, and anyone else who provides support to the Title Clerk position. The course curriculum is based on NJ CAR’s Motor Vehicle Training & Reference Manual. Individuals who attend the entire Program and complete testing receive NJ CAR’s Certification. Topics covered include:
?New Jersey Identification Information;?General Title Procedures; ?Lien Information and Select Title Transactions; ?Corrections and Centrally-Processed Transactions; ?Power of Attorney Forms; ?Odometer Disclosure; ?Registrations; ?Special Plates; ?Dealer Temporary Tags; ?Preparation of Documents; ?New Jersey Sales & Use Tax; and?Business License Services and New Jersey Motor Vehicle Fees.
The Motor Vehicle Title Clerk Certification Program will be held each day from 8:30 AM until 4 PM (breakfast, lunch and refreshments will be provided). The course will be held November 14, 16 and 17, 2017 at NJ CAR Headquarters (856 River Road, Ewing, NJ 08638). The three-day Program costs only $449 per person and includes all required materials (including a copy of the most recent NJ CAR Motor Vehicle Training & Reference Manual).
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November 17, 2017 In Clark
Receptionists-It’s Not JUST About Answering The Phones
The telephone is becoming more and more important to your dealership, with phone leads outpacing web leads and walk-in traffic combined! Receptionists and phone personnel are at the front line of this growing trend.
This Seminar will outline the importance of maximizing all phone opportunities, explain how to apply data-driven best practices and review ways to provide customers with extraordinary phone experiences.
OPPORTUNITY IS CALLING. MAKE SURE YOUR TEAM IS READY TO ANSWER!
NJ CAR will be hosting the Receptionist Seminar on November 17, 2017 at the Holiday Inn in Clark (36 Valley Road, Clark, NJ 07066-Exit 135 off the Garden State Parkway). The class runs from 9:30 AM until 12:00 PM and costs only $129 per person for Dealer Members.
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REGISTERING FOR NJ CAR ACADEMY TRAINING IS EASY
To register for any NJ CAR ACADEMY class, please visit the NJ CAR ACADEMY page under the Education drop-down menu on the NJ CAR website (http://www.njcar.org). For your convenience, Registration Forms for all advertised classes have also been attached to this NewsLetter. If you have any questions, please contact NJ CAR Director of Communications, Brian Hughes, (609.883.5056, Ext. 315; [email protected]).