September 14th & 22nd In West Trenton, NJAFIP Workshop & Exam Classes
NJ CAR’s AFIP Certification Workshop and Exam provides the necessary tools and education required to achieve the designation of a Certified Professional in Financial Services (CPFS). All attendees will be trained in federal and State compliance, and will be required to pass an exam to become certified by The Association of F&I Professionals (AFIP). This certification is highly recommended by NADA and most automobile manufacturers.
THURSDAY, SEPTEMBER 14, 2017
This live AFIP Prep for Exam Workshop will cover all the information needed to pass the AFIP Certification Exam. It is the “SAT Prep” for the AFIP Exam. The Workshop begins at 9:30 AM and ends at 3:30 PM on Thursday, September 14, 2017 at NJ CAR Headquarters (856 River Road, Trenton, NJ 08628).
FRIDAY, SEPTEMBER 22, 2017
The AFIP Certification Exam will be proctored and will include a two-hour review session prior to the Exam. The review begins at 9:30 AM and ends at 3:30 PM on Friday, September 22, 2017 at NJ CAR Headquarters (856 River Road, Trenton, NJ 08628).
The cost of the two classes (both required) is $399 per person for NJ CAR dealer members, plus the cost of the AFIP study materials.
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September 15, 2017BDC Sales Workshop With Mark Rodriguez
NJ CAR will be hosting a BDC Sales Workshop on Friday, September 15, 2017, at the DoubleTree Hilton in Eatontown, NJ (700 Hope Road, Eatontown, NJ 07724- Exit 105 off the Garden State Parkway). The Workshop will run from 9:30 AM until 3:30 PM and costs only $229 per person for Dealer Members.
This seminar explains the phone strategies that will get better results from your BDC. This Workshop will turn your BDC around, invigorating your people, engaging your teams, and doubling their production. Learn what to say, how to say it, why to say it that way, and most importantly, what the client hears. This technique training is also coupled with LIVE phone calls.
Topics Covered:
•Handle inbound calls for both new and preowned cars; •Navigate around sales call rebuttals and objections; •Convert Internet leads into appointments that show; •Control the direction of a call; •Leave effective voicemail messages that get responses; •Connect with millennial shoppers; and •Deal with customer’s intent on over-the-phone pricing.