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Upcoming NJ CAR Academy Training

Sep 23, 2016

October 4, 2016High Gross Sales Training Workshop

Gross Profit…It’s yours to keep or give away. Sales Associates will learn to present numbers to customers with confidence, a positive attitude, and help make buyers enthusiastic about the transaction.

The Workshop costs $229 per person (NJ CAR Dealer Members) and will be held from 9:30 AM until 3:30 PM on Tuesday, October 4, 2016 at the DoubleTree Hilton (700 Hope Road, Eatontown, NJ 07724). Lunch, refreshments and all course materials are included in the registration fee.

October 6, 2016Fixed Operations Workshop

The NJ CAR ACADEMY has partnered with WithumSmith+Brown and Automotive Domain Results to create a full-day Workshop for Service and Parts Managers. Those who attend the Workshop will return to the dealership with specific ideas that will drive business performance and profitability.

Topics covered include: Increased Service and Parts Performance; CPI performances that increase profits; Dealing With The Most Common Service Roadblocks; Dissecting and Driving Repair Order and Service Advisor Performance; Service Department Performance and Profitability Tune-Up Checklist; Parts Department Performance and Profitability Tune-Up Checklist; and Installing and Practicing a “Management Driven Presence.”

Every dealership faces challenges. Managers must learn, practice, drill and perfect the specific skills and techniques required to handle situations effectively. Attendees will learn about the most valuable industry trends and insight, as well as strategies to effectively influence people, performance and profitability in every economy!

The Workshop costs $229 per person (NJ CAR Dealer Members) and will be held from 9:30 AM until 3:30 PM on Thursday, October 6, 2016 at NJ CAR Headquarters (856 River Road, West Trenton, New Jersey 08628). A Continental breakfast, lunch, refreshments and all course materials are included in the registration fee.

October 13, 2016Wage & Hour Law Workshop

This Workshop will focus on issues auto retailers must wrestle with to ensure compliance with complicated and sometimes conflicting federal and State wage and hour laws. We will begin with a quick overview of some basic wage and hour concepts and then move right into the issues specific to your industry. We will also cover the most common wage and hour misconceptions that often lead to expensive litigation or a Department of Labor investigation. We will then explain how wage and hour litigation works and why you want to do everything within your power to avoid this type of litigation. Finally, we will walk you through the typical Department of Labor investigation and offer tips for dealing with compliance issues that frequently arise during the investigation.

? Wage & Hour Basics;? Exemptions Specific To The Automotive Industry;? Alternative Compensation Plans;? Common Wage & Hour Myths And Mistakes; and? Surviving A DOL Audit.The Workshop costs $229 per person (NJ CAR Dealer Members) and will be held from 9:30 AM until 3:30 PM on Thursday, October 13, 2016 at the offices of Genova Burns (494 Broad Street, Newark, NJ 07102). Lunch, refreshments and all course materials are included in the registration fee.

November 11, 2016Creating & Maintaining a Harassment-Free,Culturally-Diverse Workplace

This Seminar focuses on maintaining and fostering a harassment-free, culturally diverse workplace. It will instruct participants on what groups and/or categories of individuals are protected under federal and State laws, what types of harassment exist, who can be responsible for engaging in harassing conduct, and how to avoid risky behavior. Topics covered include:

? Best practices for reporting harassment or discrimination, and how to respond to inappropriate behavior to protect your dealership and avoid costly litigation. ? An opportunity to “test” the information provided with a number of real-life hypotheticals, scenarios, true and false questions that will be reviewed as a group. ? Address issues of cultural diversity and sensitivity, which focus on workplace conduct and have a drastic effect on workplace morale and employee productivity.

The Seminar costs $199 per person (NJ CAR Dealer Members) and will be held from 9:30 AM until 12:30 PM on Friday, November 11, 2016 at the offices of Genova Burns (494 Broad Street, Newark, NJ 07102). Refreshments and all course materials are included in the registration fee.

November 15, 2016Sales Manager Workshop

This management course is designed to share techniques on working with your sales team. Topics covered are:

? Gain a firm commitment and maximize gross profit.? Proven strategies for serving up the 1st pencil.? ECOA – NADA Finance Policy & Sales Compliance.? Set the stage for an effective negotiation process that results in overall higher Total Customer Yield.? Train the Trainer – effective Sales Meetings.

The Workshop costs $229 per person (NJ CAR Dealer Members) and will be held from 9:30 AM until 3:30 PM on Tuesday, November 15, 2016 at the DoubleTree Hilton (700 Hope Road, Eatontown, NJ 07724). Lunch, refreshments and all course materials are included in the registration fee.

November 17-18, 20162-Day F&I Manager Boot Camp

This 2-day Boot Camp is structured for both seasoned F&I professional and new hires. The Boot Camp will address integrity and profitability of F&I as well as how compliance impacts F&I Sales. It will also focus on Menu Selling including: Proper menu presentation, Upsell of products and Handling objections. Your Manager will return to your dealership with result-orientated ideas to maximize your F&I income.

The Boot Camp costs $399 per person (NJ CAR Dealer Members) and will be held from 9:30 AM until 3:30 PM on Thursday, November 17 and Friday, November 18, 2016 at NJ CAR Headquarters (856 River Road, West Trenton, New Jersey 08628). A Continental breakfast, lunch, refreshments and all course materials are included in the registration fee.

Registering For NJ CAR ACADEMY Classes Is Easy

To register for any NJ CAR ACADEMY classes, please visit the NJ CAR ACADEMY page under the Education drop-down menu on the NJ CAR Website (http://www.njcar.org). For your convenience, Registration Forms have also been attached to this NewsLetter.

NOTE: If the subject matter interests you, but the date and/or location are not convenient, please send a quick email to Brian Hughes, NJ CAR Director of Communications, at [email protected]. If we find there is interest in a topic in a particular part of the State, we will look at scheduling additional sessions.